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Intel and Bluepoint set up Linux tech support in China

Apr 26, 2000 — by LinuxDevices Staff — from the LinuxDevices Archive
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Los Angeles, CA — (BUSINESS WIRE) — Bluepoint Linux Software Corp. announced today that the company will join forces with Intel to establish a Linux Technical Support Center in China.

According to Yu Deng, President of Bluepoint, Intel will contribute technology and equipment, and Bluepoint will deliver the management and staffing and operate the center.

The center, located in Shenzhen, is comprised of the following units: Proof of Concept (POC), Online Support, Training and Call center. The center will deliver services to both Linux solution providers and end users. From the POC center, staff experts will evaluate client business requirements and objectively recommend the most suitable software solution.

Bluepoint's Online Support Center utilizes Knowledge Base and Virtual Community to provide online technical support. Visitors can quickly and conveniently find technical information in the Knowledge Base and can get online, real time support from Linux experts.

Mr. Yu Deng, the President of Bluepoint, said: “The lack of reliable technical support and the lack of high quality Linux solutions that meet the need of the Chinese market have been a bottle-neck in the Linux development in China. Bluepoint founders have been paying close attention to the technical support problem. In 1998, Bluepoint founders established the first Linux/Unix support site in China: www.openunix.org. We are confident that, with the support from Intel, the Bluepoint's Linux Technical Support will help to push the Linux development in China to new levels.”

About Bluepoint Linux Software

Bluepoint Linux Software is the developer of the first “true Chinese” Linux operating system, named Bluepoint. Bluepoint controls approximately 80 percent of the Chinese Linux bundling market and is preinstalled by several major computer manufacturers in China, including Great Wall, TCL and Xiahua Shanbao (TriGem). The company is a leading provider of Linux solutions and related services in the Chinese market. The company also develops Linux-based embedded systems.

 
This article was originally published on LinuxDevices and has been donated to the open source community by QuinStreet Inc. Please visit LinuxToday.com for up-to-date news and articles about Linux and open source.

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